OrendAi

Privacy Policy

Last Updated: July 22, 2026

1. Introduction

At OrendAi ("OrendAi," "OrendAI," "we," "us," and "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.orendai.io or otherwise use our platform and services (collectively, the "Services"), including SMS and text messaging programs, and that you may provide in electronic messages to OrendAi.

Please read this Privacy Policy to understand our policies and practices regarding your personal information and how we will handle it. If you do not agree with our policies and practices, do not use the Services. By accessing or using the Services, you agree and consent to this Privacy Policy. This Privacy Policy is subject to and governed by our Terms of Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Opt in to receive SMS or text messages (for example, through a chat widget, web form, keyword, booking form, or other opt-in method)
  • Engage with our services
  • Contact us via email, phone, or text message

This information may include your name, email address, phone number, mobile number, company name, messaging preferences and consent records, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Respond to your inquiries and provide customer support
  • Send you marketing, transactional, appointment, and service-related communications (including SMS/text messages) in accordance with your consent and communication preferences
  • Operate our SMS Program, including delivering messages, processing STOP/HELP requests, and maintaining opt-out / exclusion lists
  • Improve our website and services
  • Comply with legal obligations, including TCPA, CTIA, and carrier messaging requirements

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns.

5. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To trusted service providers who assist us in operating our website and providing services (including website hosting, data analysis, IT services, customer service, and messaging aggregators / providers of text message services)
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer, merger, financing, or sale of assets
  • With your consent

We do NOT share your phone number or opt-in consent with third parties unless we have received your express written consent to do so.

All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services required to deliver the SMS Program.

6. SMS and Text Messaging

If you provide your mobile number and consent to receive text messages, we may send you SMS or MMS messages related to appointments, customer support, account notices, and (where consented) marketing or promotional content. Message frequency varies. Message and data rates may apply.

You can opt out at any time by texting STOP to the number from which you received messages. For help, text HELP or email info@orendai.io. Additional SMS Program terms are described in Section 4A of our Terms of Service.

We retain records of your messaging consent and opt-out status as reasonably necessary to demonstrate compliance and to honor your preferences.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications (including by texting STOP for SMS)
  • Lodge a complaint with relevant authorities

8. Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure. If you believe your interaction with us is no longer secure, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page with a revised "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

OrendAI LLC
30 North Gould Street, Suite R
Sheridan, WY 82801
Email: privacy@orendai.io
Phone: (844) 820-3440